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• Enghouse Interactive Sponsored Study Reinforces Benefits of Virtual and Cloud-Based Contact Centers

  By Kathy Salt on May 1, 2012 - Improved Queue Handling, Flexibility and Functionality Seen as Drivers for Needed Technology Upgrades ... [+]

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  attendant console       call recording       contact center in the cloud       Contact Center Technology       interaction management solutio       ivr

• Enghouse Interactive Introduces the Next Evolution of CallRex Workforce Management™ Software

  By ksaltenghouse on January 17, 2012 - CallRex Workforce Management Delivers Key Features Essential to Businesses ... [+]

  Read more
  attendant consoles       call recording       Contact Center Technology       interaction management solutio       ivr

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